Troubleshooting - Surface Keyboard
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Pairing your Brydge with your Surface tablet
Hold the Function key and then tap the power button on the top right hand side of your Brydge, the green light will turn on, then off after about 3 seconds. Open up the settings on your Surface and select "Devices", then, "Add Bluetooth or other devices" Select Bluetooth on your screen, then pres... -
Checking the Battery on Brydge for Surface
To check the battery level on your Brydge for Surface, locate and press the Battery Key on the keyboard. The indicator light on the Delete/Power Key will now flash three times. The color of the light denotes the approximate battery level: If the battery is lower than 9%, the keyboard backligh... -
The Brydge 12.3 is designed to fit the Surface Pro 4, 5, 6 and 7. Please note: Using an incorrect Brydge/Tablet combination, or, any compatibility not listed on our website is not approved by Brydge and will put your products at risk for damage. Unauthorized use of the Brydge will also void any...
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Backlit Keys Fn + ctrl (Press 1-3 times for backlit levels. Press 4 times to turn off) Language Switch Win + Spacebar (Spacebar allows you to toggle through available languages) Touchpad Diable/Enable FN + Alt Hold Fn and tap Alt to disable Hold Fn and tap Alt again to enable Switch to Window...
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Lagging Keys / Missed Key stokes
For Lagging or missed keys, please refer to the following troubleshooting: Open up the settings in your Surface Pro Select "Devices" Tap Brydge 12.3 on your screen and select "Remove Device" Now you can restart your Surface Pro. To do this, please refer to instructions below: Tap the Windows Lo...