Rubber Shim Issues

Check your Shims!

Rips, tears or offset shims should be reset or replaced prior to reinserting your iPad into the hinges

All Brydge Pro Customers are eligible for free replacement shims to maintain their Brydge.
For Brydge 11.0 Pro and 12.9 Pro, please follow the below instructions:

  1. Go to Replacement Rubber Shim on our website and click Add to Cart
  2. Go to Checkout
  3. Enter discount code: SHIM-REPLACE
  4. Enter your shipping address/information
  5. Click "Complete Order" (no credit card needed)

You will receive an order confirmation at time of order, and shipping confirmation with tracking once the shims ship.

For all other Brydge models, please reach out directly to our support team via the chat below or by submitting a new ticket

Please note: Be sure to verify that the rubber shims are fully covering the metal hinges that touch the iPad or you may damage your device

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